Yes, you can access DoubleTick on your computer. You can also access DoubleTick on your mobile phone.

The per conversation cost varies depending on which country you want to send messages to. Please check the country-wise conversation costs on this link: https://doubletick.io/conversation-cost

Yes, we provide 1-on-1 consultation you for WhatsApp Marketing strategy to ensure significant growth on your daily sales.

As per WhatsApp officials, there are four messaging limit levels: Once you onboard with the platform, your messaging limit will be updated every 24hrs which is subject to consumption. 1K business-initiated conversations with unique customers in a rolling 24-hour period. 10K business-initiated conversations with unique customers in a rolling 24-hour period. 100K business-initiated conversations with unique customers in a rolling 24-hour period. An unlimited number of business-initiated conversations in a rolling 24-hour period. Messaging limits are increased or decreased automatically based on your phone number status, phone number quality rating, and how often you initiate conversations with unique customers.

Avoid violations and repeated incorrect behaviour within the platform that can lead to the suspension of your account. The reasons why WhatsApp blocks or suspends your account are many, and may include the violation of the privacy of other users, copyright infringement, or the sharing of content deemed illegal, obscene, defamatory, threatening, intimidating, annoying, offensive to a race or ethnicity, or promote or encourage illegal or inappropriate behaviour, including the encouragement of violent crime. The account can be suspended for a limited time, typically 24 hours, as a warning to violations of the terms of use, or in more extreme cases even permanently.

Absolutely, DoubleTick is capable of being integrated with any and every software.

An AI teammate you set up once — it answers customers, qualifies leads and updates customer records around the clock, trained on your own knowledge base. You choose what it handles: support, sales or lead follow-ups.

Your AI agents keep working — additional usage draws from your wallet. You can top up the wallet at any time, and topped-up credits never expire.

It's the total size of the source material you upload for your AI agents — documents, FAQs and web pages. Delete or replace sources at any time to free up space.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new features are available immediately. When downgrading, changes take effect at the start of your next billing cycle.

We don't offer a free trial, but you can book a demo with our team to see the platform in action and understand which plan is right for your business.

We accept all major credit/debit cards, UPI, net banking, and bank transfers. For Enterprise plans, we also support invoice-based billing with custom payment terms.

All plans include access to our help center and 24x7 chat support. Pro plans get a shared account manager, and Enterprise plans get a dedicated account manager who handles your complete onboarding, training, and ongoing support.